Privacy Policy
Your Privacy Matters
At Turnpaugh Health, your health is our priority — and so is your privacy. We are committed to protecting your personal information and being transparent about how it is collected, used, and safeguarded when you visit our website or use our services. Please take a moment to read this policy carefully.
By using our website and services, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our website or services.
Text Messaging (SMS) Terms of Use
Participating patients receive text messages from Turnpaugh Health providing health updates, wellness recommendations, and appointment reminders.
To receive messages, you must be a patient of Turnpaugh Health and opt in to our messaging services. Once enrolled, you will begin receiving your selected messages.
For help or information at any time:
- Visit turnpaughhwc.com
- Email info@turnpaughhwc.com
- Call (717) 795-9566
To stop receiving messages, reply “STOP” to any message at any time. You will receive a one-time opt-out confirmation, after which no further messages will be sent. To resume, reply “RESUME.”
Standard message and data rates may apply. Message frequency varies based on health updates and scheduling needs.
Messages may not be delivered if your phone is outside a transmission area or if network capacity is unavailable. Factors beyond your carrier’s control — including terrain, weather, proximity to buildings, foliage, or your device — may affect delivery. Urgent alerts may not always be received in a timely manner, and delivery is not guaranteed by your wireless carrier.
We will not share your SMS opt-in with any third party for purposes unrelated to providing you with our messaging services. We may share your information, including opt-in or consent status, with third parties who assist in delivering our text messages — including platform providers, phone companies, and other vendors.
By participating in Turnpaugh Health’s messaging programs, you agree to the terms presented here.
Information We Collect
Personal Information When you visit our website or engage with our services, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily.
Non-Personal Information We may automatically collect non-personal information including your IP address, browser type, device information, and website usage data. This information helps us improve our website and services, and may be collected through cookies and similar technologies.
How We Use Your Information
Providing Care We use your personal information to schedule appointments, communicate with you about your healthcare, and deliver the highest quality care possible. Your care team may access this information to provide a personalized, whole-body healthcare experience.
Communication We may use your contact information to send appointment reminders, important updates, and health-related newsletters. You may opt out of these communications at any time by contacting us or following the unsubscribe instructions provided.
Improving Our Services We analyze non-personal information to improve our website, services, and overall patient experience. This helps us understand how patients interact with our site and where we can do better.
Legal Obligations In certain circumstances, we may be required to disclose personal information to comply with legal obligations or to protect our rights and the safety of others.
Data Security
We take the security of your information seriously and employ industry-standard measures to protect your data from unauthorized access, disclosure, alteration, or destruction. No method of online transmission or storage is completely secure, and we cannot guarantee absolute security — but protecting your information is something we take seriously every day.
Third-Party Links
Our website may contain links to third-party websites or services outside our control. This Privacy Policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party websites you visit.
Your Rights and Choices
You have the right to access, correct, delete, or restrict the processing of your personal information. You may also request details about how your data is used and opt out of certain communications. To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page and take effect upon posting. We encourage you to check this page periodically.
Last Updated: April 8, 2026
At Turnpaugh Health, your health is our priority — and earning your trust is something we work toward every day. Thank you for choosing us as your partner in care.