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What to Expect


Your experience at Turnpaugh Health is not your usual medical experience. We believe you deserve better health and provide a dedicated care team of support to help this happen. We take a whole-body approach to health and wellness incorporating a team of providers, a personalized plan and ongoing support to help you on your road to better health.

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Your first appoinment

For your first visit, you will meet with one of our functional medicine doctors for an hour where you will discuss health history, health concerns, and goals in detail. During this time, your doctor may order advanced medical diagnostics. Our team phlebotomist may draw your labs at this time as well.

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Your follow-up

At your second appointment, you will follow up with your functional medicine doctor for one hour to review your test results in depth. You will leave this appointment with a deep understanding of your health and with a clear wellness plan so you can experience healing and optimal health.

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Your ongoing care

As part of our comprehensive Care Team Approach,  your next two appointments—45 minutes and 30 minutes—will be with a professional from our nutrition team. Because we address whole health, we support you in all aspects of wellness with ongoing support and collaboration.

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I came to TH&W after a suggestion from my Mom who has been seeing them, Dr. West specifically, for two years. Whilst I appreciate the care I was receiving from my PCP, I went through lots of standard blood work and diagnostic testing for symptoms, and left each appointment with little to no insight and more anxiety. In addition to that, I often hear the “you look healthy, you’re fine!” & I felt anything but. Dr. West made me feel heard, and I felt a confidence in her after leaving my first consult that we would get some answers. She ran in-depth & relevant testing to figure out what imbalances I had going on. She is kind and compassionate, but also confident and firm in her delivery of the information; I didn’t feel like I was there for a “doctors appointment”, I felt like I was having a dual-sided conversation with a person who truly wants to see her patients thrive. Aside from Dr. West, Desiree in billing is phenomenal and polite & prompt in getting billing questions answered (my Mom has also said Desiree has done a great job at getting any billing issues sorted). Michele who initially set my consultation up was also a dream, she was so friendly and relatable and answered all my questions. No one there makes you feel rushed or like you’re a bother to them. Keep doing what you guys do, and educating the public about how great functional wellness & health really is! Allison

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Frequently Asked Questions

What kind of lab testing do you do?

Our phlebotomist will draw labs based on your provider recommendations and send them out for processing. We do submit your insurance information along with these labs. If you do not have insurance, we do have client pricing for our uninsured patients. Our in-house lab draws are sent to LabCorp for processing.

Do you use any specialty labs and what are the associated costs

In an effort to keep lab testing costs low, we will recommend only those labs we feel necessary at the time of your visit. We may recommend testing from certain specialty labs. Your provider and our check out team can discuss associated test prices with you at that time.

Are you considered a PCP?

We focus on your whole health picture and our goal is to work together with you to help you achieve optimal health. Our nurse practitioners can do yearly well visits as well as sick visits. However, many patients prefer to maintain a PCP for urgent matters as well as yearly visits. We do not have emergency weekend visits so we do recommend patients call their PCP or visit an ER or urgent care in those situations.

How do I pay for my visit?

We accept all major credit cards, cash or check.

Do you accept insurance?

We do not participate with insurance. Insurance companies do not recognize the functional medicine model of care. You can often use your HSA account. We can also provide you with a receipt for out-of-network reimbursement.

Can I purchase supplements online?

Yes! You can purchase supplements at TurnpaughHealth.com or by calling the office, 717-795-9566.

Do I need to be a current patient in order to get massage/acupuncture/HBOT/IV therapy/reflexology?

You do not need to be a current patient to come in for these services. Our new patient coordinator can help with these appointments.

What are your office hours?

Monday-Thursday, 8 AM-6 PM, Friday 8 AM-2 PM.

Do you ever host informative talks or conferences?

We do! You can check out our upcoming events on our ‘calendar’. Our events are also listed on our ‘Facebook’ and ‘Instagram’ pages. Click ‘here’ to receive emails about our upcoming events. We post relevant, educational videos on our ‘YouTube’ channel as well.

Your Health is our priority.

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Looking for something specific?

Locations & Hours

(717) 795-9566

FAX: 717-795-9567

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